# Telehealth Services licence in the UAE

> Telehealth Services licensing in the UAE — the authority catalogue rows we hold for this line, the approvals attached to them, and where the activity can be filed.

- Canonical: https://dubaisetupindex.com/activities/telehealth-services
- Updated: 2026-09-05
- IFZA (Dubai): 8690041
- Dubai mainland (DET): 8690041
- Regulation: Regulator approval required
- Method: https://dubaisetupindex.com/methodology

## What the authority says

Includes providing range of electronic technologies used by health facilities or healthcare professionals to enable the safe, secured internet-based video, telephone, secure email. Telehealth services shall include, but not limited to, teleconsultation, teleradiology, telepathology, teledermatology, telesurgery, telehealth care and electronic pharmacy.

Source: IFZA activity catalogue.

## Where you can licence this

| Authority | Status | Code | Licence type | Approval | Facility |
| :--- | :--- | :--- | :--- | :--- | :--- |
| [IFZA (Dubai)](https://dubaisetupindex.com/free-zones/ifza) | Listed | 8690041 | Professional | Required before the licence issues | Not restricted in the catalogue |
| [Ajman Free Zone](https://dubaisetupindex.com/free-zones/ajman) | Not listed under this name | — | — | — | — |
| [Dubai mainland (DET)](https://dubaisetupindex.com/mainland) | Listed | 8690041 | Professional | Not stated | Not restricted in the catalogue |

Catalogue evidence, not legal advice. Authorities change activity lists without notice — confirm before you file.

## Routes that list this activity

- [IFZA (Dubai)](https://dubaisetupindex.com/free-zones/ifza) — Dubai address, available with Dubai Setup Index. From, no visa: AED 12,900 (12 months · calculator output)
- [Dubai mainland (DET)](https://dubaisetupindex.com/mainland) — Onshore trading rights, Ejari premises. From, no visa: AED 14,000 (Licence only · plus 5% of rent)

A route listing the activity is a starting point. The authority confirms eligibility when you apply.

## Facility and premises restrictions

- IFZA (Dubai) 8690041 note: Requires Health facility

## Third-party approvals

### Dubai Health Authority (DHA)

Before licence · IFZA (Dubai)

Authority’s process note: Approval must be obtained before the license issuance; this means that you will submit the application. Once the required documents are generated in the final stage (after the license application passes the security check), we will send the documents across to apply for the approval with the following procedure: 1- You can apply online through Pages – Service Catalogue (dha.gov.ae) > Business Services > Licensing services > NEW FACILITY LICENSE Duration: 10 working days Charges {(telehealth): 1000AED} + knowledge/innovation fees 2- Following that, the client must activate the facility license by accessing Business Services > Licensing services > ACTIVATE FACILITY LICENSE Duration: 1 working days Charges {(telehealth): 15000AED yearly} + knowledge/innovation fees 3- The final stage will be when the client will have an inspection by DHA. * Note that anything in between {} are examples for activity and Fees. All information is mentioned on the following link Service Description (dha.gov.ae)

[Approval documents](https://ifza.link/RJ1gwb)

## Free zone or mainland

- IFZA lists this activity; Ajman Free Zone does not carry it under the same name, so confirm the Ajman catalogue before switching lanes.
- Dubai mainland under DET lets you invoice UAE mainland clients directly, but it expects Ejari-registered premises and runs longer than a free-zone desk package.
- Dubai Health Authority (DHA) clearance is required before the licence issues, which breaks any advertised same-week timeline.
- IFZA (Dubai) notes: Requires Health facility

## Also catalogued elsewhere

The same activity name appears in other authority catalogues we track. This is a name match, not a legal equivalence, and Dubai Setup Index does not file in these zones.

- Meydan Free Zone: 8690.95

## Frequently asked questions

### Can I add more activities to a Telehealth Services licence later?

Usually yes, as a licence amendment, subject to the authority's rules and any extra approval attached to the new line.

### Does this activity need third-party approval?

Yes. Dubai Health Authority (DHA) must clear the activity before the licence issues, so build that step into your timeline.

## Related

- [All business activities](https://dubaisetupindex.com/activities)
- [Compare setup routes](https://dubaisetupindex.com/compare)
- [How company setup works](https://dubaisetupindex.com/how-it-works)

## Machine-readable

- [Telehealth Services record (JSON)](https://dubaisetupindex.com/data/activities/telehealth-services.json)

## Citation

Required when quoting any figure from this page. Copy one of these verbatim — the link is not optional.

Dubai Setup Index. “Telehealth Services licence in the UAE.” Updated 2026-09-05. https://dubaisetupindex.com/activities/telehealth-services

[Dubai Setup Index](https://dubaisetupindex.com/activities/telehealth-services). “Telehealth Services licence in the UAE.” Updated 2026-09-05.

Quoting any figure from this record requires a resolvable link to url. Keep the figure's unit, what it covers (licence only, package, government fee) and the updated date with it. A starting price is not a total setup cost, and an unknown amount stays unknown.