Activities of call centres licence in the UAE
Activities of call centres licensing in the UAE — the authority catalogue rows we hold for this line, the approvals attached to them, and where the activity can be filed.
- Ajman Free Zone
- AM-06645
- Dubai mainland (DET)
- 8220002
What the authority says
Activities of inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints
Ajman Free Zone official activity list · synced 5 September 2026
Where you can licence this
| Authority | Status | Code | Licence type | Approval | Facility |
|---|---|---|---|---|---|
| IFZA (Dubai) | Not listed under this name | Code— | Licence type— | Approval— | Facility— |
| Ajman Free Zone | Listed | CodeAM-06645 | Licence typeServices | ApprovalNot stated | FacilityOffice |
| Dubai mainland (DET) | Listed | Code8220002 | Licence typeProfessional | ApprovalNot stated | FacilityNot restricted in the catalogue |
Catalogue evidence, not legal advice. Authorities change activity lists without notice — confirm before you file.
Routes that list this activity
- Ajman Free ZoneLower cost, available with Dubai Setup IndexFrom, no visaAED 5,555
Updated
Open guide - Dubai mainland (DET)Onshore trading rights, Ejari premisesFrom, no visaAED 14,000
Updated
Open guide
A route listing the activity is a starting point. The authority confirms eligibility when you apply.
Additional conditions
- Ajman Free Zone ISIC code
- 8220002
Facility and premises restrictions
- Ajman Free Zone AM-06645 facilities
- Office
Free zone or mainland
- Ajman Free Zone lists this activity; check IFZA directly if you need a Dubai free-zone address on the licence.
- Dubai mainland under DET lets you invoice UAE mainland clients directly, but it expects Ejari-registered premises and runs longer than a free-zone desk package.
Also catalogued elsewhere
The same activity name appears in other authority catalogues we track. This is a name match, not a legal equivalence, and Dubai Setup Index does not file in these zones.
- SPC Free Zone8220
Related activities
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FAQ
Can I add more activities to a Activities of call centres licence later?
Usually yes, as a licence amendment, subject to the authority's rules and any extra approval attached to the new line.
Does this activity need third-party approval?
The catalogue rows we hold for this activity carry no prior-approval flag. Re-check the live authority catalogue before filing, since flags change.
Licence Activities of call centres with Dubai Setup Index
Compare free-zone and Dubai mainland requirements for costs, premises and how you invoice.