Telehealth Services licence in the UAE
Telehealth Services licensing in the UAE — the authority catalogue rows we hold for this line, the approvals attached to them, and where the activity can be filed.
- IFZA (Dubai)
- 8690041
- Dubai mainland (DET)
- 8690041
Regulator approval required
What the authority says
Includes providing range of electronic technologies used by health facilities or healthcare professionals to enable the safe, secured internet-based video, telephone, secure email. Telehealth services shall include, but not limited to, teleconsultation, teleradiology, telepathology, teledermatology, telesurgery, telehealth care and electronic pharmacy.
IFZA activity catalogue · synced 5 September 2026
Where you can licence this
| Authority | Status | Code | Licence type | Approval | Facility |
|---|---|---|---|---|---|
| IFZA (Dubai) | Listed | Code8690041 | Licence typeProfessional | ApprovalRequired before the licence issues | FacilityNot restricted in the catalogue |
| Ajman Free Zone | Not listed under this name | Code— | Licence type— | Approval— | Facility— |
| Dubai mainland (DET) | Listed | Code8690041 | Licence typeProfessional | ApprovalNot stated | FacilityNot restricted in the catalogue |
Catalogue evidence, not legal advice. Authorities change activity lists without notice — confirm before you file.
Routes that list this activity
- IFZA (Dubai)Dubai address, available with Dubai Setup IndexFrom, no visaAED 12,900
Updated
Open guide - Dubai mainland (DET)Onshore trading rights, Ejari premisesFrom, no visaAED 14,000
Updated
Open guide
A route listing the activity is a starting point. The authority confirms eligibility when you apply.
Facility and premises restrictions
- IFZA (Dubai) 8690041 note
- Requires Health facility
Third-party approvals
Dubai Health Authority (DHA)
Before licenceIFZA (Dubai)Read the authority’s process note
Approval must be obtained before the license issuance; this means that you will submit the application. Once the required documents are generated in the final stage (after the license application passes the security check), we will send the documents across to apply for the approval with the following procedure: 1- You can apply online through Pages – Service Catalogue (dha.gov.ae) > Business Services > Licensing services > NEW FACILITY LICENSE Duration: 10 working days Charges {(telehealth): 1000AED} + knowledge/innovation fees 2- Following that, the client must activate the facility license by accessing Business Services > Licensing services > ACTIVATE FACILITY LICENSE Duration: 1 working days Charges {(telehealth): 15000AED yearly} + knowledge/innovation fees 3- The final stage will be when the client will have an inspection by DHA. * Note that anything in between {} are examples for activity and Fees. All information is mentioned on the following link Service Description (dha.gov.ae)
Free zone or mainland
- IFZA lists this activity; Ajman Free Zone does not carry it under the same name, so confirm the Ajman catalogue before switching lanes.
- Dubai mainland under DET lets you invoice UAE mainland clients directly, but it expects Ejari-registered premises and runs longer than a free-zone desk package.
- Dubai Health Authority (DHA) clearance is required before the licence issues, which breaks any advertised same-week timeline.
- IFZA (Dubai) notes: Requires Health facility
Also catalogued elsewhere
The same activity name appears in other authority catalogues we track. This is a name match, not a legal equivalence, and Dubai Setup Index does not file in these zones.
- Meydan Free Zone8690.95
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FAQ
Can I add more activities to a Telehealth Services licence later?
Usually yes, as a licence amendment, subject to the authority's rules and any extra approval attached to the new line.
Does this activity need third-party approval?
Yes. Dubai Health Authority (DHA) must clear the activity before the licence issues, so build that step into your timeline.
Licence Telehealth Services with Dubai Setup Index
Compare free-zone and Dubai mainland requirements for costs, premises and how you invoice.